What to Expect at a Veterinary Appointment
Understanding what you can expect at your first visit will help make the process more pleasant for you and your pet.
Please come approximately 10 minutes early to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online before your appointment.
Meet Your Veterinarian
One of our team members will review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been examined, you will receive a diagnosis and treatment options. Your veterinarian will work with you to create a treatment plan for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information for your reference.
Our Pet Care Philosophy
We are proud to serve pet owners throughout Boulder County, Denver, Westminster, Longmont, and surrounding areas. We are dedicated to providing state-of-the-art veterinary service to you and your pet with care and compassion.
We are passionate about preventative care, client education, and providing comprehensive emergency and rehabilitative care to Boulder County pets.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, debit, and credit (Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
- Will I be provided with an estimate of costs?
Before treatment is administered, you will be provided with a good-faith estimate of the cost of our services. However, unforeseen circumstances can arise that may impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please notify us as soon as possible so that another client may use the space in our schedule.
- What types of animals do you treat?
We take care of all small domestic pets such as cats and dogs, and exotic pets such as birds, rabbits, reptiles, and rodents.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- What are the fees associated with an emergency visit?
For all emergency examinations, a deposit is required. Once your pet has been examined by our veterinarians, we will provide you with an estimate for treatment so a treatment plan can be created.
If further diagnostics, surgery, or hospitalizations are needed, an upfront deposit will be required. Payment in full is due when your pet is discharged.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Are you a new client?
If you are a new client bringing your first pet to Lafayette Companion Animal Hospital we are pleased to waive your first exam fee and get to you know you and your pet.Book Your First Appointment
Pet Owner Resources
Here are some helpful links for your pet's health.